We will process your information for limited purposes that will include: responding to your requests; providing our services in accordance with our terms and conditions; developing and improving our services to you and to other customers and informing you by letter, telephone or computer about MSL services that may be of interest to you. You may tell us if you do not wish to receive marketing material. We will process this information fairly and lawfully and will store this information in accordance with the relevant data protection legislation.

The information that we will use will depend upon the information you give to us and the information that we need to provide our services to you. In all circumstances, the information will be adequate, relevant, not excessive and will be fairly and lawfully processed by us.

We will keep your information for as long as is necessary to provide our services to you, or as required by legislation, or other regulation.

We will endeavour to keep your information accurate and secure. If your personal information changes, then we ask you to notify us and we shall remove or amend the information within a reasonable time-frame. Internet and email communications are not secure unless the data being sent is encrypted. We cannot accept any responsibility for unauthorised access by a third party, or the corruption of data sent to us. For security purposes we may monitor emails received and sent by us.

It may be necessary for us to disclose your personal information to third parties where it is necessary to carry out the terms of our engagement, or to comply with legal or regulatory requirements. In any other circumstances your information will be kept confidential and we will only share your personal information with third parties with your express consent. Your information will not be transferred outside of the UK without your consent.

We may record and monitor phone calls made to or by us for your protection and ours and to maintain high quality of service standards.

To notify us about a change to your personal details, or for more information about our Data Protection arrangements, please contact The Data Protection Officer, Merchant Securities Limited, 51-55 Gresham Street, London, EC2V 7HQ (telephone +44 (0) 20 7628 2200).

For further information about your rights you may wish to contact the Information Commissioner's office at www.ico.gov.uk